Telecommunication Consultancy
Advice from people who have run a bill cycle
Telecom back offices are a particular world: TM Forum frameworks, regulators with opinions about billing accuracy, and systems that have been accreting since the 1990s. Advice from someone who has not worked inside it tends to be expensive.
We have built and operated rating, billing, promotion and integration systems for large operators. Our consultancy is that experience, applied to your situation.
Contact usWhat we help with
Planning a change to the stack
Replacing a billing system, adding a product line the rating engine was not built for, consolidating after a merger. We help you see the whole picture before committing.
Getting a new system in
Vendor selection, integration design, migration of the customer base, cutover planning. The parts where projects usually slip.
Untangling the processes
Order-to-cash, trouble-to-resolve, the rest of the eTOM map. We know the TM Forum frameworks and, more usefully, where real operators diverge from them.
Staying on the right side of the regulator
Billing accuracy, data retention, number portability, the rules that change every year. We help you meet them without grinding operations to a halt.
The systems themselves
Rating, billing, mediation, promotions, integration. We have built all of these; the development page has the detail. That is why our advice about them is specific.
Why operators call us
We have done the job
More than 15 years inside operators, building and running the systems we now advise on.
Advice for your operator, not a generic one
Prepaid or postpaid, mobile or fixed, three products or three hundred: the right answer changes, and we start by asking.
From plan to cutover
We can help at the strategy stage, during implementation, and on the weekend the new billing system goes live.
Current, including on device management
We built a TR-369 USP controller, so we can advise on the CPE side as well as the billing side.
How to start
Describe the situation in an email. We will tell you whether it is something we can help with, roughly what it would take, and whether a short review would answer the question before you commit to anything larger.